Brands · 6 min read

ETERIA COSMO. FAQ

ETERIA COSMO, part of the BAGO family ecosystem, has heard plenty of questions from customers and partners over the years. We have gathered the most frequent ones here to make it easier to understand our products, how to use them, and how we work with partners.

General Questions About the Brand

What is ETERIA COSMO?

ETERIA COSMO is a family-run manufactory of craft fragrances for the home and natural body care. Our fragrances are built on a wide range of plants, aromatic herbs and spices. We create products that can shift your mood and help set the right aura for a space. The brand's motto: “In harmony with the world and with yourself.”

What is the ETERIA COSMO philosophy?

Every ETERIA COSMO product and fragrance is built on unique ethical production technologies, carefully considered formulas and natural ingredients. The compositions are designed to lift a person's emotional state, help set the right aura for a space, and turn a home into a place of strength filled with the clean energy of equilibrium. All fragrances are grouped into three states: Relaxation, Inspiration and Balance.

Where are ETERIA COSMO products made?

The fragrance compositions for ETERIA COSMO products are created in the United Kingdom, while final production and filling take place in Russia. The brand is present in 21 countries.

Questions About the Products

What kinds of products does ETERIA COSMO make?

The brand offers a broad range of products for the home and for personal care:

  • Aromatic diffusers — on an alcohol-free base, in dark glass bottles with pharmacy design and eco-friendly kraft packaging.
  • Natural scented candles — soy wax, in glass jars.
  • Sachets — made with natural mineral powder.
  • Fragrance for the home and textiles.
  • Liquid hand soap — with active moisturizing ingredients.
  • Shower gel — SLS- and paraben-free.
  • Gift sets — shower gel plus liquid soap in matching design.

How do I choose the right diffuser size?

ETERIA COSMO diffusers come in a 45 ml format. One diffuser lasts 4 to 6 weeks and scents an area of up to 15 m². It is a versatile size that suits most rooms, from a bedroom to a living room or an office.

How do I use an aromatic diffuser?

Open the bottle and place the reeds into the fragrance liquid. Each diffuser comes with 5 fiber reeds made of pressed fiber, which distribute the fragrance evenly. Adjust the number of reeds to change the intensity.

How do I use a sachet?

ETERIA COSMO sachets are filled with natural mineral powder infused with a fragrance composition. Place them in wardrobes, dresser drawers, closets and other small enclosed spaces to create a pleasant microclimate and protect your belongings from mustiness.

Which fragrances are in the ETERIA COSMO range?

All of the brand's fragrances fall into three groups of states:

Relaxation (Anti-Stress):

  • Narcissus, Neroli and Musk
  • Jasmine, Lemongrass and Amber
  • Ozone, Rose and Sea Salt

Inspiration (Energy):

  • Orange, Gardenia and Sweet Pea
  • Basil, Tomato Leaf and Citrus
  • Apple Pie, Cinnamon and Cedar

Balance (Focus):

  • Freesia, Lilac and Precious Wood
  • Thyme, Chinese Mint and Green Leaf
  • Rosemary, Bay Laurel and Sage

Questions About Ingredients and Safety

What are ETERIA COSMO fragrances made of?

Every ETERIA COSMO fragrance is built on an alcohol-free plant-based solution and a blend of fragrance oils. The compositions are created using plants, aromatic herbs and spices.

Are the products safe?

Yes. Every ETERIA COSMO product and fragrance is built on unique ethical production technologies and contains no parabens, no sulfates (SLS) and no petroleum-derived ingredients. Our aromatic diffusers use an alcohol-free base. The brand's products are safe to use in rooms where children are present.

Are the products tested on animals?

No. ETERIA COSMO follows the principles of ethical production and does not test its products on animals.

What makes ETERIA COSMO packaging distinctive?

The brand uses eco-friendly kraft packaging and a pharmacy design for its dark glass bottles. The approach is not only sustainable: dark glass also shields the fragrance from sunlight, preserving its purity and intensity.

Questions About Delivery and Payment

Where can I buy ETERIA COSMO products?

ETERIA COSMO products are available on our official website https://eteria-cosmo.ru/, as well as in major retail chains and on marketplaces: Golden Apple (Zolotoye Yabloko), L'Etoile, House of Candles (Dom Svechey), Lamoda and others.

How is delivery handled?

We deliver through carriers (CDEK, Boxberry) and courier services. You can choose delivery to a pickup point or courier delivery to your door. Delivery to a pickup point is free on orders over 3,000 RUB paid online. The exact delivery cost is calculated at checkout and depends on your location.

Questions From Partners

What terms do you offer wholesale partners?

ETERIA COSMO offers wholesale partners:

  • The full product range: aromatic diffusers, candles, sachets, cosmetics and gift sets.
  • POS materials: cardboard display stands, branded bags and promo cards for eye-catching displays.
  • A tailored approach and ongoing partner support.

How do I get a wholesale price list?

To receive a wholesale price list, contact the ETERIA COSMO sales team via the form on our official website https://eteria-cosmo.ru/.

Which countries can I buy wholesale in?

ETERIA COSMO is present across the CIS and neighboring countries, including Azerbaijan, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan and Ukraine.

Still Have Questions?

If you did not find the answer you were looking for, reach out to us however suits you best:

We are always happy to help you create an atmosphere of harmony and comfort at home with ETERIA COSMO — in harmony with the world and with yourself.

Author: BAGO family team